Ballard Designs is the most recent of Dirxion’s clients to get a monitor-sized boost to their brand. In 1982, the home furnishings retailer got its southern roots in Atlanta as a one-woman start-up and has since become a premier multi-channel retailer of unique, European inspired décor.
Not unlike our other clients, Ballard Designs came to us seeking a different way to connect with their customers. What we created for them was a digital edition that mirrors the experience of their printed catalog while giving them the interactive bells and whistles of a website.
Ballard Designs is another great example of a digital strategy done right. Their catalog isn’t just a link to some eye candy. By making good use of our information rollovers (which on a mouse over highlights products and gives shoppers the ability to click on product images within each page), their customers can now more intuitively shop by flipping through their catalog and yet still go straight to their e-commerce site to place orders.
They also wasted no time in doing their viral marketing. Last Friday, Ballard Designs broadcasted the arrival of their new digital catalog with an email to customers and through the usual social media outlets:
From Ballard’s Facebook Fan Page:
“Attn: Ballard Fans! We are very pleased and excited to announce for the first time we now have an online version of our catalog! This is a great interactive online version that allows you to click on an item where it will then take you to the item on …our website. We appreciate you as fans and wanted to share this with you first! Enjoy and let us know your thoughts!”
Our work with Ballard Designs was a classic case of taking two channels of retail marketing, a website and a catalog, and no longer making the two mutually exclusive. Our digital edition was the only real way to offer their same unique look and feel while tying in the ease and interactivity of their website.








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